Support

Please find below a series of videos to help you understand and use our platform and software Paytient Payments. If you need any additional assistance, you can contact us using Chat ↘️ or Email 📧 hello@paytientpayments.com or Phone 📞+353 86 2043415.

Dashboard Tour Video

Set up a Payment Plan

Waiting Room Signup

If you have any questions about our software, your website integration, partnerships or the status of any payments, you will find some of the most commonly asked questions below. If you still need help, feel free to contact us at hello@paytientpayments.com

How do I set up an account?

If you are interested in setting up an account with Paytient Payments just email us your contact details to hello@paytientpayments.com and we will respond as soon as possible.

I forgot my password what do I do?

If you have forgotten your password, try using the reset password feature on our software, this will email a link to you, where you can reset your password. If you are having difficulty with this please email hello@paytientpayments.com

How long does it take for the money to be deposited into my bank account?

We deposit funds received through Paytient Payments into your dental practice bank account every 5 days on a rolling basis. If you login to your dashboard you will be able to see all past, present and future payments. In the unlikely event that you cannot find your payment, firstly please check with your patient that they have signed up to the direct debit link, and then contact our helpdesk on hello@paytientpayments.com

How do I change my bank details?

We would have used the bank details that you provided when you signed up to set up and link your Paytient Payments account, and your practice bank account. If you would like to change your bank details, do not email them to us, please contact hello@paytientpayments and we will email you a secure link to change your details. If you need assistance with this process please contact hello@paytientpayments.com

Set Up Paperless Direct Debits in Minutes : )

Visit Us
Contact Us

Paytient Payments Ltd.
The Hatch Lab
M11 Business Campus
Innovation House
Gorey
Co. Wexford
Y25 A8H2

US Office
60 East 42nd Street
40th Floor
New York
NY 10065
USA

 

Client Of

Paytient Payments Ltd is a client of Enterprise Ireland. Enterprise Ireland is the government organisation responsible for the development and growth of Irish enterprises in world markets.

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